According to the information provided on Pensters website, the service cooperates exclusively with the most experienced writers from the USA and the UK to ensure the best quality of each essay. However, ThePensters reviews are far from being totally positive. Why does the question about the reputability of Pensters arise again and again? Read this ThePensters review to reveal the truth!
ThePensters Website Design
The website of the academic writing portal shouldn’t necessarily be state-of-the-art work with the elaborate design elements and modules. However, it is always pleasing to use the website which is logically built and exquisitely designed. The color set of ThePensters includes black, white and blue colors that make the web page look very neutral: it doesn’t irritate but at the same time, it can hardly be attractive and catchy.
Pensters portal is staffed with the various infographics, statistics, online calculators, interactive buttons, and testimonials. So, it would be hard to blame ThePensters for being uninformative. However, the website navigation leaves much to be desired, as it is very hard to find bearings in this vast sea of content blocks and design elements. In addition to the extremely cluttered homepage, the Pensters has a main menu where the users can find the detailed guidelines on the scope of services, authors, prices, contact information, as well as latest reviews that are suspiciously positive. Pensters is one of those websites that tend to elucidate as much information as possible, ignoring, however, the way this information is presented.
The Pensters is not a traditional online writing service. It functions as a bidding platform where you can place your order and choose the author among those who expressed their intentions to help you with your assignment. The platform collaborates with more than 900 authors and states these are only the top-rated writers who have enough experience and qualifications to cope with any task brilliantly. In the website section called Our Writers, any user can look through the description of ThePensters writers’ skills and their professional background. Each author has its rating, statistics on the orders, disciplines they are keen on, history of orders and reviews, and a range of awards received during the activity on Pensters. The awards are given for performing 10 orders within 10 days, rating higher than 9, orders delivered ahead of the set deadline, status of the best writer of the month, statistics on the returning customers, etc.
Despite all these eye-catching elements, the professional skills of the Pensters authors are under a big question. The platform doesn’t have any verification mechanism to test the qualification level of the authors. The bidding system means that the full responsibility for the quality of the paper is assumed by the customer, as this is them who choose the definite writer to complete the assignment. In spite of all the reviews and awards, you are at great risk to run into an unreliable writer with poor skills and an inappropriate academic level. And it will be only your fault, as ThePensters doesn’t seem to bear any responsibility.
Scope of services
The main goal of the Pensters is to render an essay, term paper, research paper, thesis, dissertation, report, review, speech and coursework writing services. As it has already been mentioned, Pensters implies a bidding system, so in order to publish your first order, you should complete the registration. It is very fast and easy – indicate your email, select the type of the paper, specify the number of pages, and set a deadline.
Upon registration, you will be redirected to ThePensters dashboard which is your personal workspace. Here you can complete your profile with personal data, add funds to your balance in order to be able to pay for the completed orders, create support queries, and manage all your orders. It is quite simple in use and comfortable, as it is always good to have everything at hand.
In case you would like to place a new order, you would have to indicate all the details, like the type of assignment, discipline, number of pages and deadline, as well as upload some important materials that would help the author in their work. After your order is placed, it becomes visible to Pensters writers, so your second step would imply choosing one who seems to be the most suitable for this job. Check the section called Select writer to see who is ready to take your order – check the qualifications of the authors, their experience, rating, and more importantly, bidding price. You can start chatting with any writer in order to discuss all the details of your future cooperation.
After the writer is assigned, the corresponding amount of money will be reserved at your account and transmitted to the author in case the assignment is performed according to all the requirements. During all the writing process, you can keep track of the progress to completely control the situation and ask the writer to deliver your paper in parts.
In addition to writing services, you can order proofreading of your own essay to polish it, as well as a rewriting service to make your essay easily pass the plagiarism test. It is important to mention that ThePensters features a free plagiarism checking tool that can be used by any website user.
Despite all the benefits Pensters features, it is far from being the top-rated writing service. Many customers’ reviews prove it to be not as reliable as it states. Lack of the Pensters authors’ qualifications, numerous mistakes, and improperly referenced quotes that could influence the results of plagiarism check are the most common reasons for negative feedback.
Pensters payment methods
The array of payment means ThePensters features is quite limited. You can make payment with your debit or credit card, as well as via G2A. There is no PayPal option which seems to be the most secure one. Pensters also has a special payment mechanism which implies the reservation of the corresponding amount of money on your account once the author for your assignment is chosen. It means that there is no advance payment and the author doesn’t receive any money at once. On the contrary, the full amount will be transferred to the author once the paper is 100% ready. Before that, you can split the payment and pay them in parts. For example, if your paper contains 15 pages, you can release money for every 5 pages.
The Pensters states the prices for its services start from 9 US dollars per page. However, the total cost depends on several factors, such as type of the paper and its complexity, number of pages it should contain, and a deadline: the tighter it is, the more you pay. Every author has their own price rate which is based on their experience and writing skills. If the writer completed a decent amount of assignment and claims to be a real expert in some niche, they will definitely charge more.
If you wonder about discounts, Pensters doesn’t feature any. The platform claims to be working on a free-market basis and declines all responsibility for the business relations between customers and writers.
As it has already been stated, the deadline for the delivery of your paper you need to set by yourself. In case the volume of your paper is quite big, you can agree with the writer on splitting the work into several parts.
Thepensters states all the orders are fulfilled in a timely manner, as it provides a complete satisfaction guarantee to all its customers.
In case the deadlines have been violated, you can solve this situation with the writer directly or contact Pensters customer support which is available 24/7.
Pensters revision and refund policy
Even though Pensters ensures a money-back guarantee, you can refund only those funds that have been reserved for the specific author but not released completely to their account. Once you have pressed the Release button, the deal is considered closed and it would be useless to ask for a refund, as the platform won’t be able to satisfy your request.
In all the other cases, you should click on Request a Refund button in the Balance section of your personal account on ThePensters website and complete the procedure according to the guidelines.
Pensters customer support
In addition to the informativeness of the website and quite an extensive FAQ section, Pensters offers its support in 24/7 mode. Despite the demonstrative wish to help the users, the website support can be contacted only through the email or via the corresponding section of your ThePensters account. Such an approach doesn’t imply the immediate answer, so there is no exact deadline when you can get help.
When you have trouble with the content, conditions of the order, time frames, etc., you are advised to contact your writer directly. This is another example of how Pensters declines all the responsibility and leaves the customers alone with their problems.
Pros and Cons
Pros and Cons are extremely useful if you want to sum up everything you have learned about the Pensters. Here they are:
- Full cycle of writing services, including editing and rewriting
- Free plagiarism checking tool
- Old-fashioned website design
- Cluttered interface with no proper navigation
- Bidding system of placing the order
- Blurred price policy
- No discounts
- No proper verification of writers’ qualification level
- Terms of getting a refund are very unclear
Now that you read this Pensters review, you know everything about this writing agency. Unfortunately, it definitely has more cons than pros. The bidding system the Pensters boasts of so much doesn’t justify itself, as it puts all the responsibility on the customer – they are the one who chooses the writer, places the order and controls the payment, while ThePensters seems to be standing aside.
What is Pensters?
Pensters is an academic writing online agency that positions itself as an experienced and reliable platform aimed to help students with their writing assignments.
Is Pensters legit?
The platform states that it is completely legit, rendering its services under the corresponding license.
How much does Pensters cost?
Pensters features a bidding system. It means that the final price of your paper depends on the bidding offer of a particular writer. The cost is usually influenced by the type of paper, discipline, number of pages, and deadline.
Is Pensters a scam?
Although ThePensters is not a very qualitative service, it is not a scam.
Is Pensters safe?
Pensters states that all the transactions, as well as personal information of the customers, are reliably protected. However, in most cases, the agency tends to decline the responsibility for emergencies.
Is Pensters plagiarism-free?
According to the Pensters website, its writers guarantee that the paper you will get will be 100% plagiarism-free. However, Pensters doesn’t have any proper mechanism for verification of the authors it collaborates with. Thus, you should count only on your intuition and luck.
Are there Pensters discounts?
Pensters features no discounts as it states that its prices are more than affordable.
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William has been working in the essay writing industry for the last decade, helping high school and college students to find perfect writing companies that meet their needs. He is fond of content creation, web writing, and everything linked to digital marketing.