While most student help companies on the internet focus on writing services, including essays and dissertations, homeworkmarket.com decided to go one step further and become the ultimate academic help solution for every student. But are they successful in their quest to give you the best academic expertise?
Your experience with Homework Market starts with the website, and we have to say that it’s one of the worst-designed academic writing websites we’ve ever seen.
First of all, it’s very busy with unnecessary information. In the middle of the homepage, there is a block with live updates from the website activity, and there is no sound reason why we as customers need to see it.
Second, even though the website is filled with various information, there is actually very little information that is really important. There is no information on the company’s history, mission, and staff. Can you actually trust a company that doesn’t disclose any information about itself? In our opinion, it’s not the best foundation for a trusting relationship between the company and the potential customer.
Another thing we didn’t like about the HomeworkMarket website is the fact that customer support is very limited. There is no live chat feature or phone number. The only way to contact the support is through the mail system on the website. And even then, you have to be a registered member to access the customer support. If you are simply a visitor considering placing an order, there is no way you can consult the support without signing up.